Wifi available but not connecting

Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking. Plug your router back into the power source. Wait a few minutes for the modem and router to fully power on. Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider ISP. Try the following steps to help narrow down the source of the problem.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website.

If you can't connect to another website, go to the next step. On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next step. Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test.

Select Search on the taskbar, type Command prompt. The Command Prompt button will appear. At the command prompt, type ipconfig , and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network.

Write down that address if you need to. For example: For example, type ping The results should be something like this:. Reply from Ping statistics for If you see results like this and are getting a reply, then you have a connection to your Wi-Fi router, so there might be a problem with your modem or ISP. Contact your ISP or check online on another device if you can to see if there's a service outage. If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable if you can.

If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router.

At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:. Type netsh winsock reset and select Enter. Type netsh int ip reset and select Enter. Uninstall the network adapter driver and restart. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, make sure you have drivers available as a backup. Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.

Expand Network adapters , and locate the network adapter for your device. After your PC restarts, Windows will automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling. Check if your network adapter is compatible with the latest Windows Update.

If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:. Select the Start button, then enter settings. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available:.

To learn how to hide updates, see Hide Windows Updates or driver updates. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates.

To do this, select the Start button, then enter settings. Using network reset should be the last step you try. This can help solve connection problems you might have after upgrading from Windows 10 to Windows It can also help to fix the problem where you can connect to the internet, but can't connect to shared network drives.

Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults. Network reset might set each one of your known network connections to a public network profile. Or is it a computer guy? Or is there some other professional who deals with this sort of thing? Thanks for your advice. In UK they send telephone engineer, company called Transco.

The device provider detects the problem. Either ISP or You call the engineer. It is a network problem I. Most case and they are on it all the time rectifying the problem. You can call your service provider to have them make sure the ip and mac addresses are correct for your service area. Most of the time they can complete this over the phone with you.

The devices computers are all connected to the network. But all the mobile devices are all working fine. I have a random problem with my laptop. It will not restart until I restart the machine. It then works instantly again. All other devices work fine at the same time the laptop drops also tried updating the wireless adapter and there is none on the official website or the Lenovo website or the actual wireless adapter site.

I am thinking that maybe a dongle would be better to use? Your best option is indeed replacing it with a dongle. You can use the reset button found on most models Mine is a Netgear Zyxel router to restore the original settings of your model.

You can then choose another password and configure your settings. If your router is bought or given to you for an internet contract you can call tech support and they can do all this remotely. Good question. My internet went down and isp advised yo get new router. All devices are connected to new router but still says no internet. I spent over five hours trying to sort this out yesterday.

There is nothing wrong with router and have tried all of the above advice. Do I now need to contact phone company? The Wifi connects fine to other devices in my household now except for my phone. How would I fix this? Hi, I have a desktop with a consistent internet speed of mb, with that I have no problem. I use its wi-fi to connect my two mobiles, my laptop, my digital camera, and perhaps most importantly, my Android TV box.

Could be an issue with your accesspoint, try updating the firmware of the accesspoint and switch to another channel for your wireless network. You can scan the wireless channels with the WifiMan app from Unifi. Why is this? Do you mean full strength of your Wifi connection? And we are talking here about a mobile device? Do you maybe have multiple access points?

Can you describe the issue? Exact error that you get, the device you are using, how is it connected to the network, can you access the internet somewhere else with your device? Several devices an iphone, android phone, gym equipment will periodically drop the internet connection. It seems to be at random, e.

My Fire stick has WiFi, but it says no internet connection how is that possible. It has a strong WiFi signal but continues to say no internet. The problem started when I purchased a WiFi extender. After set-up, my TV still plays all the Apps Netficks , but once I switch over to Fire-stick I cannot even get to Home Home not available to try any of the possible solution. All mobile devices still connected — albeit rather slow — to the wifi signal.

But cannot access the internet. New tablet internet worked fine. Today, get an internet signal but no internet connection. I have two other devices that are connected to the same hotspot device and they have internet connection, just not new tablet. Shut it down waited but still go internet!!!

Your advice is very helpful, though may I ask how do you solve this on your android phone? May you please give some advice about that?

What is exactly the problem with your Android phone? Sometimes it helps to try the password on another device first. I tried every possible solution. I uninstalled and reinstalled internet drivers, I tried DNS cache flush, Netsh winstock reset and many others.

This will flush all caches and fix any potential network or software problems that could be hindering connectivity. If your modem is separate from the router, make sure to restart both. This solution will often fix the bulk of router issues and get your WiFi back on track. This could be a great many things, some of which are outside your control. There could be a service disruption in your area, broken cables, or any other kind of interference. A good start would be to rule out your internet service provider.

Pay close attention to any out of the ordinary flickering or dimming of the LED lights. If any of the above mentioned occurs, it would be in your best interest to contact your internet service provider and see if they have any issues on their end. In the case of flickering or dimming LEDS, you may need to get a modem replacement. Your internet service provider should also be able to cover your needs for this situation as well.

If in fix 1 you attempted to connect different devices to the internet and they worked fine, the problem then lies with the initial device. You should always begin troubleshooting with a restart. Turn the device off and on again to see if that fixes the problem.

Similarly to the router, the simple off and on again approach tends to fix the bulk majority of internet connectivity complications. Amazon eero mesh WiFi router.

Amazon eero 6 dual-band mesh Wi-Fi 6 system with built-in Zigbee smart home hub 3-pack, one eero Last updated on January 11, pm. Features Fast standalone router - The eero mesh WiFi router brings up to 1, sq. Easily expand your system - With cross-compatible hardware, you can add eero products as your needs change.

Works with your internet service provider - Eero connects to your modem to bring your existing internet connection to every corner of your home. Set up in minutes - The eero app walks you through setup in less than 10 minutes and allows you to manage your network from anywhere. Features Whole-home Wi-Fi 6 coverage - an eero 6 system covers up to 5, sq. Set up in minutes - The eero app walks you through setup and allows you to manage your network from anywhere. Plus, free customer support is available 7 days a week.

Connect to Alexa - eero 6 doubles as a Zigbee smart home hub, making it easy to connect and control compatible devices on your network with Alexa.

Features Renewed products look and work like new. These pre-owned products have been inspected and tested by Amazon-qualified suppliers, which typically perform a full diagnostic test, replacement of any defective parts, and a thorough cleaning process. Packaging and accessories may be generic.